The present contract governs the commercial relations between all users of the website www.innjoo.es, as well as describes the general terms and conditions applicable to the use of the contents, products and services offered through the website www.innjoo.es, owned by the company “INNJOO TECHNOLOGY S.L.”, with address at CALLE MANUEL TOVAR 42, C.P. 28034 DE MADRID and C.I.F. B87942579,
The use of our services as well as the purchase of our products will imply that you have read and accepted the Terms and Conditions of Use herein. All products that are offered through our website and that may be created, charged, shipped or presented by a third party website would be subject to their own Terms and Conditions.
In some cases, in order to purchase a product, it will be necessary for the user to register by entering reliable personal data and defining a password.
The user can choose and change the password for his account management access at any time, in case he has registered and it is necessary for the purchase of any of our products. INNJOO TECHNOLOGY S.L. assumes no responsibility in the event that you give this password to a third party.
All purchases and transactions carried out through this website,
are subject to a confirmation and verification process, which may include verification of stock and product availability, validation of the payment method, validation of the invoice (if any) and compliance with the terms and conditions.
required by the selected means of payment. In some cases, email verification may be required.
Both browsing the online shop and the purchase of any of the products offered therein, implies acceptance as a user, without reservations of any kind, of each and every one of these general conditions of contracting and use.
INNJOO TECHNOLOGY S.L. can at any time and without prior notice, modify the present general conditions of contracting and use, as well as the particular conditions that, where appropriate, are included, by publishing these modifications in the shop so that they can be known by the users, and by stating the date of these modifications.
1. PRICES AND DELIVERY COSTS
All sales prices indicated once you have logged in with your user name and password are shown including VAT.
If the delivery is made to the Canary Islands, Ceuta or Melilla, or outside Spanish territory, the taxes corresponding to the territory in question will be applied.
If there is a mistake in the price of a product, we will inform the client, INNJOO TECHNOLOGY S.L. will be exempt from having to deliver the product for the wrong amount.
It shall be the customer’s decision whether to maintain his purchase or modify it at his own discretion.
INNJOO TECHNOLOGY S.L. reserves the right to modify its prices at any time, always respecting the price indicated at the time of the order (except in the case mentioned above).
The amount of the shipping costs is indicated during the purchase process for the whole of Spain. All deliveries to the peninsula within the Spanish territory will be completely free of charge. All other prices for other territories will be specified in the shopping cart.
For the rest, the price will be shown at checkout. The delivery address will be considered as the point of purchase for the purpose of calculating transport costs.
2. PAYMENT METHODS
The prices of the products offered in this Online Shop are valid only for the following products
on purchases made on this website.
You can pay by credit card, via the secure Stripe platform, or by bank transfer.
3. DELIVERY PERIOD
Orders will be delivered within 24-48 hours, unless the customer selects a means of transport with a longer delivery time.
In case of unavailability of an ordered product, we will immediately inform the customer, detailing the delivery time, offering possible alternatives and giving the customer the option to modify or cancel the order.
4. PRODUCT WARRANTY
INNJOO TECHNOLOGY S.L. complies with the current Law of Warranties 23/2003 of July 10, 2003 on the Sale of Consumer Goods, granting all its products a two-year warranty from the time of purchase.
Product photographs and technical specifications are subject to change without notice and may vary slightly from the actual product. INNJOO TECHNOLOGY S.L. will appropriately communicate such changes to all its customers through the website or through personalised messages.
Once the order has been received, the customer has 24 hours to check that it has arrived correctly, complete and unbroken due to transport. If this is not the case, you must inform INNJOO TECHNOLOGY S.L. within this period so that we can make the appropriate arrangements. After the deadline, the customer shall be liable for any costs incurred.
5. CONDITIONS OF RETURN
Customer satisfaction is our main objective. You have fourteen (14) days from receipt of the order to return it if it does not meet your expectations. To do so, simply contact our Customer Service via our online contact form or by telephone.
Once the condition of the goods has been checked, which must be unused and in their original packaging and accompanied by the purchase invoice, the defective products will be replaced.
If there is no equivalent product, the customer will be offered the possibility of replacing it with an equivalent product or the refund of the corresponding amount, excluding shipping and return costs.
These charges will depend on the weight and dimensions of the item and will be notified to you prior to return.
If in a return, the article is not in the mentioned conditions, it will be sent back to the customer, and the corresponding shipping costs will be at the customer’s expense.
The warranty for products that have not been sold through this website will be processed through the shop or point of sale where the product was purchased.
6. APPLICABLE LAW
INNJOO TECHNOLOGY S.L. is not responsible for any consequences that may result from the improper use of the products sold on www.innjoo.com. Under no circumstances shall INNJOO TECHNOLOGY S.L. be held liable for any damages of any kind arising out of or in connection with the use of this website.
The user must indemnify INNJOO TECHNOLOGY S.L. against any damage or harm resulting from the breach by the user of the present conditions or the use of the content of this website without prior authorisation.
All sales and purchases made at INNJOO TECHNOLOGY S.L. are subject to Spanish law.
In the event of any conflict or discrepancy arising in the interpretation or application of these contractual conditions, both parties submit, in the cases provided for by law, expressly waiving any other jurisdiction, to the Courts and Tribunals of Bilbao (Spain). However, this shall not prevent INNJOO TECHNOLOGY S.L. from exercising the right to settle any dispute in another competent jurisdiction.
INNJOO TECHNOLOGY S.L. guarantees that the personal information you submit to INNJOO TECHNOLOGY S.L. will not be disclosed to third parties.
has the necessary security. The data entered per user or in the case of
require a validation of orders will not be delivered to third parties, unless it should
be disclosed in compliance with a court order or legal requirements.
Subscribing to advertising e-mail newsletters is voluntary and may
be selected at the time of creating your account.
INNJOO TECHNOLOGY S.L. reserves the right to change or modify the following
terms without notice.